The Next Chapter is a multipart series that examines the changing role of libraries in a connected world. The library refused and when taken to court, a judge backed it up. So the company asked the library system to give it the names of the employees who used the service. Unsurprisingly, Quad/Graphics wasn't happy. Over a span of 18 months, they surfed a total of 1,770 hours and racked up $23,000 in phone bills. The employees dialed long distance - that was a thing back then - to a free dial-up internet service called Libraries Without Walls that was offered through the Southern Adirondack Library System and used their library cards to log on. But that didn't stop the workers from figuring out a way to get online during business hours.
Back in 1995, printing company Quad/Graphics didn't let its employees in Saratoga, New York, access the internet.
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